Jobid=4158_9157206 – (0.0868)
Act as the primary technical expert for customers, handling in-depth troubleshooting and complex support cases.*
We build software that *helps companies configure and sell complex technical products. *As a *Technical Support Engineer*, you’ll be the first point of contact for our customers. You’ll help them solve issues, understand the product better, and make sure their work continues smoothly. You won’t just be answering tickets, you’ll be *an essential link between customers, product, and engineering*.
If you enjoy solving problems, working with technology, and helping people succeed, this role is for you.
*Have a *hands-on mindset* and genuinely enjoys helping people
* Are *technically minded* and comfortable troubleshooting software
* Enjoy working in a fast-moving software environment*
* *Are fluent in Dutch and English*
* *Experience in a software / IT support role* (or similar environment) at a medior level
*Translate issues into clear bug reports and feature requests* for our product & engineering teams
* Work closely with *Customer Experience, Product, and Engineering* to ensure fast and effective solutions
* *Share customer feedback and spot recurring issues to help improve out software*
* Hybrid set-up* – you get to work from our offices in Netherlands, Poland, or Germany.
* *Work from home* – with a full time position you get one day to work from home.
* *Team building* – in the summer we spend our breaks playing table tennis in the garden, in winter we migrate to the pool table and darts indoors.
* *Friday fun* – an office day for the whole company with lunch ordered, drinks and snacks ready at the end of the day to start the weekend
* *Quarterly meetings* – every quarter we get together for alignment, collaboration, and team building, each time in a different city.
* *It a time to connect, step away from the norm, and come out of it refreshed and energized.
*We build business-led CPQ software that empowers teams and scales with product and process complexity. By helping manufacturers digitize and streamline their operations, we enable greater accuracy, faster execution, and smarter, data-driven decision-making. We create practical, business-led solutions that support the people designing, configuring, and delivering complex products.
*Ambitious in vision, driven in action*
Winning as one team*
Collaboration is at the heart of how we work, across product, engineering, sales, and customer teams. Send your application and CV to For more information, you can contact Sofia Cotinghi at phone number Acquisition is not appreciated.
Job Type: Full-time